If you have a question about your booking, you would like to change your booking, or make a cancellation, please contact only the hostel manager for that hostel (see the email addresses below for each hostel).
For general booking questions, please email
guest-relations@jazzhostels.com. Be sure to mention the hostel about which you are inquiring, and include a booking reference number if you already have one.
For group bookings of 12 or more people, please email groups@jazzhostels.com. Please list your travel dates, group size, and any additional preferences.
Jazz Hostels Headquarters / Administrative Office
12 West 129 Street
New York, NY 10027
Tel.: +1.212.722.6252 /
Fax: +1.212.722.6253
Operations, Sales, and Marketing
Shirley Levy, Managing Director
Group Bookings
General group inquiries
Liz Mathews, Group Sales Director
Rosyrel Santos, Group Bookings Assistant
Finance & Accounting
Valerie D'Guerra, Controller
Jazz Hostels - New York
JAZZ ON THE PARK HOSTEL
36 West 106 Street
New York, NY 10025
Tel.: +1.212.932.1600 /
Fax: +1.212.932.1700
Email: park@jazzhostels.com
Erick Urena, Hostel Manager
JAZZ ON THE TOWN HOSTEL
307 East 14 Street
New York, NY 10003
Tel.: +1.212.228.2780 /
Fax: +1.212.228.2746
Email: town@jazzhostels.com
Gloria Ortiz, Hostel Manager
JAZZ ON LENOX HOSTEL
104 West 128 Street
New York, NY 10027
Tel.: +1.212.222.5773 /
Fax: +1.212.222.8105
Email: lenox@jazzhostels.com
Elsie Reynoso, Hostel Manager
JAZZ ON THE VILLA HOSTEL
12 West 129 Street
New York, NY 10027
Tel.: +1.212.722.6252 /
Fax: +1.212.722.6253
Email: villa@jazzhostels.com
Raymond Palermo, Hostel Manager
JAZZ ON THE CITY HOSTEL
201 West 95 Street
New York, NY 10025
Tel: +1.212.678.0323 /
Fax: +1.212.678.0324
Email: city@jazzhostels.com
Nir Rabeau, Hostel Manager
Jazz Hostels - Miami, Florida
JAZZ ON SOUTH BEACH HOSTEL
321 Collins Avenue
Miami Beach, FL 33139
Tel: +1.305.672.2137 /
Fax: +1.305.672.4227
Email: southbeach@jazzhostels.com
Bobby Gera, Hostel Manager
Jazz Hostels - Montreal, Quebec, Canada
LE JAZZ ST. DENIS
329 rue Ontario Est. Montréal, Quebec H2X 1H7
Tel: +1.514.448.4848 /
Fax: +1.514.448.4849
Email: stdenis@jazzhostels.com
Michelle Levy, Hostel Manager
